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PANZ3RG
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So, who here has had to deal with outsourced calls being answered by Indians with little to no knowledge of the english language when trying to get a repair order for your Xbox 360?

Well, the time for all that frustration is over.... Starting now.

Using my own methods, I met a guy who works for the Microsoft customer support department who is quite possibly one of the most helpful people I've ever had to speak with on the phone. (And trust me, I'm experienced with dealing with retards on the phone). Not only did he overnight me a pre-packed shipping box for my Xbox 360, he called me every time there was a new update on the status of my xbox. No joke, after speaking with outsourced phone centers for 2 weeks, the entire repair process after speaking to my guy took about 6 days. I don't even know how that's possible. Don't ask me how I acquired such an amazing contact, let's just say I told him I was so impressed with his help, I'd refer all my friends with busted Xbox's.

So, in return for his generous efforts, I offered him job security. And this is how I'm repaying him. If anyone gets a busted xbox 360, hit me up on windows live messenger any time @ kcschanz@live.com
I can get you his name, phone number and office extension - just tell him Kevin referred you :p And I can bet you'll be as happy as I was to have your xbox back working better than the day you got it.


-panz3rg
GamerTag: PANZ3RG

Location: Florida

Murphy's Law: Whatever can go wrong, will go wrong.
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