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AMD Fun!; Come watch me pull my hair out!
Topic Started: Mar 12 2008, 06:26 PM (805 Views)
Enigma Deadsouls
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Cast in the name of God, Ye not guilty.
Been having a few latency problems with a Sempron LE-1150. Read my conversation with AMD and have a great laugh.

1: Second message I sent to them. I never got a reply or anything to the first one... maybe I entered my email wrong?
Me
 
I built a system using an AMD Sempron LE-1150 (2GHz) with 1GB (2x 512MB) DDR2-800 running at DDR2-667 5-5-5-15-20-2T on an ASRock ALiveNF6G-VSTA. The memory latency is horrible, 285ns in Sisoft Sandra random memory latency test (http://img162.imageshack.us/img162/6277/le...ylatencyvq5.png). I picked the ALiveNF6G-VSTA because I built another system with it and was very happy with it. That system used an AMD Athlon64 3200+ (2GHz) with 2GB (2x 1GB) DDR2-800 5-5-5-15-20-2T. In Sandra it does around 100ns at stock speeds. After lots of switching of the RAM and CPU in each motherboard, I have ruled out the RAM as the problem. When using the 3200+ in either mobo with either set of RAM I always get under 125ns in sandra, even when setting up the 3200+ to be as much like the LE-1150 as possible (only differences being voltage, L2 cache, and orleans vs sparta core). It's hard to believe there would be such a huge difference in the 3200+ and the LE-1150. I've come to believe either this is normal for a LE-1150, or there is a problem with the memory controller on my LE-1150, or maybe the LE-1150 and ALiveNF6G-VSTA don't quite work so well together, even though it is on the supported list. I don't think the mobo is the problem however I had the same problems with this CPU in an MSI motherboard which is part of the reason why I ended up switching to the ASRock thinking it was the MSI board. I can't test again with the MSI board due to a bad BIOS flash (trashed the bootblock and all) and it's soldered on and I haven't had the time to remove it and add a socket. I don't have any other AM2 boards to test with.

I contacted ASRock and got a pretty generic broken english reply that said nothing. I contacted AMD 2008-03-03, but haven't heard anything yet. I seem to not be the only person who has ran into this problem as I found this (http://forums.pcper.com/showthread.php?t=450060) while searching on google.

2: AMD replies
AMD
 
Dear <edited>,
Thanks for contacting Amd technical support.

If you compare the cpus you can see that there other difference:
-system bus 2000mhz vs 1600 mhz
-frequency 2200Mhz vs 2000Mhz

In addiction L2 cache 256kb vs 512kb.

So all these features can determine the different value of the latency timer and ,finally, you have to think that sempron family cpu was always a less performance cpu than athlon family.

Regards
Giuseppe, AMD ETSc

3: Wheeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee!
Me
 
Dear Giuseppe,

Thanks for the canned response and your lack of reading comprehension.
Not only did you fail to address the problem, you are also incorrect
in what you did reply to.


> If you compare the cpus you can see that there other difference:
>
> -system bus 2000mhz vs 1600 mhz

While almost technically correct (it's really 1000MHz vs 800MHz), if
you would have read what I wrote, you would have noticed that I stated
in my testing I set the Athlon 64 to 800MHz HT. That said, this
doesn't matter. As you should know, what with working at AMD, that all
recent AMD cpu have the memory controler ON CHIP. This means the CPU
talks directly to the RAM at the speed of the RAM. There is nothing in
the middle like the old days of memory controlers being on the
northbridge.

> -frequency 2200Mhz vs 2000Mhz
We are talking Socket AM2 CPU's here, not 754. The AM2 Athlon 64 3200+
is 2000MHz. I clearly stated in what I wrote that the Athlon 64 I was
compairing to was running at 2GHz. I also stated that I was using the
same model motherboard for both CPU's, and that I had tried both CPU's
in both motherboards. Obviously I'm not sticking a Socket 754 CPU into
an AM2 socket, and I am unaware of any adapters that allow 754 CPU's
to fit into AM2 sockets, so from the context it was clear I was
talking about socket AM2 CPU's.


> In addiction L2 cache 256kb vs 512kb.

While true the Sempron LE-1150 has only half the L2 cache of the
Athlon 64 3200+, that doesn't play a significant enough role to
account for the outrageous latency I am seeing. Near 300ns is probably
worse than what we saw back in the day with FPM SIMMs. Don't quote me
on that, I have done no testing to back it up, but it is just to
further my point just how crazy the latency I am see with this CPU is.


> So all these features can determine the different value of the latency timer
> and ,finally, you have to think that sempron family cpu was always a less
> performance cpu than athlon family.

True, the Sempron is the budget AMD CPU line, but the performance
differency in the memory access latency wouldn't be that significantly
different. Especially not between a 2GHz Socket AM2 Athlon 64 3200+
and a Sempron LE-1150 which are very similar (be it that they do have
different cores, L2 cache, and hypertransport speeds).

I'd like to take this time to apologize to whoever had to read this,
since in all probability, it won't be "Giuseppe". I would like it if
someone at AMD would take a more indept look at this and come up with
a more concise answer. It really does look like some CPU's shipped may
have memory controler problems as I have shown with my CPU and
"Cataligh" who made the post here
(http://forums.pcper.com/showthread.php?t=450060) who has the same
problem, with an AMD Athlon 64 X2 4000+ (kind of makes it hard to
believe my problem is just because it's a sempron). For the record, if
I run the RAM with the Sempron LE-1150 at DDR2-800 4-4-4-12-16-2T, I
get the same numbers as "Cataligh" (in the 190ns). I'm only running at
DDR2-667 5-5-5-15-20-2T to avoid people jumping to the conclusion that
this outrageous latency is because of running too tight timings or
running the RAM at DDR2-800 when the Sempron only officially supports
DDR2-667.

Thanks,
<edited>
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TJSEVEN
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OZ ... The Great and Powerful!!
Enigma Deadsouls
Mar 12 2008, 06:26 PM



In addiction L2 cache 256kb vs 512kb.


Giuseppe....hmmmmm... did they move the 3rd party call center to Naples??? :rolleyes:

I'm a little concerned about the "addiction" to L2 cache....can he go ColdTurkey? :blink:

In all seriousness....I read awhile back that this was a known problem.....but I can't remember where I saw the article nor find a bookmark on it.
Damn senility! highhorsey
THE BLACK PEARL with a new sail!
AMD Athlon 64 X2 4400+ Toledo Core 2MB L2 cache S939
Overclocked to something or other this week!
ASRock 939Dual-SATA2 MOBO
(3 PCI, 1 PCI-E x1, 1 PCI-E x16, 1 AGP, 1 Future CPU Port, 4 DDR DIMM, Audio, LAN)
4 Gig G.SKILL PC3200 DUAL DDR SDRAM
and other Stuff....!
ZOOM>>>ZOOM>>>

I ALWAYS SAY," IF YOU HAVE TO SPEND MONEY TO OVERCLOCK THEN IT ISN'T REALLY AN OVERCLOCK!!"
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Enigma Deadsouls
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Cast in the name of God, Ye not guilty.
More fun, only less harsh this time.

4: I think he really read it this time!
AMD
 
Dear <edited>,

Thanks for contacting Amd tech support.

-While almost technically correct (it's really 1000MHz vs 800MHz),
It's true but you should know that HT uses both edge of clock cicle so the real frequency becomes 800Mhz x2 or 1000Mhz x2.mMoreover as you says these cpu are both memery controller on board and they comunicate with memory directly so it's normal that a higher HT is faster in access memory than a lower. Do you agree?

-frequency 2200Mhz vs 2000Mhz ,
sorry this was a my fault

-- addiction L2 cache 256kb vs 512kb
yes you're right.Cache is important but probably don't justify a latency so high.
Finally i don't know if the problem you have is a problem of your cpu.It should be interesting check another Sempron LE-1150 in your system and see what happens.

For example a few day ago I can olny tell you that i have received another email where the customer complains the difference between real and setting frequency of FSB(10% lower) in his system with sempron 3400+. You know that in elettronic field,sometimes, it happens. So you could test another cpu (same model) in your system we could know if this is a real issue of your cpu or not.

Regards
Giuseppe.

5: I can be nice... no really... see!
me
 
Dear Giuseppe,

I thank you for your more thorough reply this time.


> It's true but you should know that HT uses both edge of clock cicle so the
> real frequency becomes 800Mhz x2 or 1000Mhz x2.

Not quite. While a Double Data Rate bus performs twice as much work
per a clock cycle, making it effectively twice the clock speed, it's
still not technically twice the clock speed. It's just the same as the
Quad Data Rate bus intel uses, it effectively quadruples the clock
speed, but the clock speed is still technically 1/4 the effective
speed. That said, this isn't of any importance, and I was just being
needlessly anal because of the canned reply I got.


> Moreover as you says these
> cpu are both memery controller on board and they comunicate with memory
> directly so it's normal that a higher HT is faster in access memory than a
> lower. Do you agree?

I do not agree. The memory controler on AMD CPU's comunicate to the
RAM directly at the speed of the RAM and not at the speed of
hypertransport bus.


> Finally i don't know if the problem you have is a problem of your cpu.It
> should be interesting check another Sempron LE-1150 in your system and see
> what happens.
>
> For example a few day ago I can olny tell you that i have received another
> email where the customer complains the difference between real and setting
> frequency of FSB(10% lower) in his system with sempron 3400+. You know that
> in elettronic field,sometimes, it happens. So you could test another cpu
> (same model) in your system we could know if this is a real issue of your
> cpu or not.

I do agree, the only way I can be 100% sure is to test with one (or
more, to reduce the theoretical possibility of getting another CPU
with the same possible fault) Sempron LE-1150. That said I am pretty
close to 100% sure as it stands now. Having tested in three
motherboards, two of the same model by ASRock and one by MSI, It's
pretty safe to say it is probably the CPU.

Thanks,
<edited>
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TJSEVEN
Member Avatar
OZ ... The Great and Powerful!!
Now that you're buddies....maybe he'll invite you to Italy for a nice vacation!
THE BLACK PEARL with a new sail!
AMD Athlon 64 X2 4400+ Toledo Core 2MB L2 cache S939
Overclocked to something or other this week!
ASRock 939Dual-SATA2 MOBO
(3 PCI, 1 PCI-E x1, 1 PCI-E x16, 1 AGP, 1 Future CPU Port, 4 DDR DIMM, Audio, LAN)
4 Gig G.SKILL PC3200 DUAL DDR SDRAM
and other Stuff....!
ZOOM>>>ZOOM>>>

I ALWAYS SAY," IF YOU HAVE TO SPEND MONEY TO OVERCLOCK THEN IT ISN'T REALLY AN OVERCLOCK!!"
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Enigma Deadsouls
Member Avatar
Cast in the name of God, Ye not guilty.
TJSEVEN
Mar 13 2008, 12:54 PM
Now that you're buddies....maybe he'll invite you to Italy for a nice vacation!

Thats fine with me.... as long as it doesn't mistake my "needlessly anal" as an invitation for anal sex :o!
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Enigma Deadsouls
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Cast in the name of God, Ye not guilty.
And the fun keeps going and going and going...

6: Gene joins the party...
AMD
 
Dear <edited>,

Thank you for contacting AMD Global Customer Care.

Have you tried any other brand of RAM aside from what you have now? Please be aware that the LE-1150 is a very entry level processor; it has various core differences than the Athlon 3200+ which included memory controller implementation and speeds, including latency speeds. The latency you see if perfectly normal and can also be credited to RAM, processor and motherboard combination. If you use faster RAM than what you currently have, you will most definitely see lower (but not by much due to the limitations of the processor) latency speeds.

If you have any questions, please contact us at 408-749-3060 (US CPU Support) or 44-1276-803299 (EU CPU Support).

Best regards,

Gene.

AMD Global Customer Care

Do they even read my emails? Are they humans or automated canned response bots? I haven't emailed them back yet... but really... they expect me to believe 285ns is normal and acceptable? Did he miss the parts where I have tried three different motherboards, one of which was a different brand? That I have tried two different sets of RAM (It's really three now, I picked up 2GB (1GBx2) of corsair RAM for $28.00 (after $25.00 rebate). So much for corsair being such great overclocking RAM... wouldn't do DDR2-933 at less than 2v and won't do DDR2-1000 stable at 2v at all (2v is the limit of the asrock board)... but thats a different issue that I would care about more if it wasn't so damn cheap). Did he fail to read that the differences in the 3200+ and LE-1150 cores has been already discussed in great detail. Really... are all the people hired by AMD morons?
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Enigma Deadsouls
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Cast in the name of God, Ye not guilty.
7: I reply
Me
 
Dear Gene (or whoever reads this)

If you read through the conversation that transpired between Giuseppe
and myself, you would have found all of your questions and thoughts
had already been addressed. I recommend you re-read through our
conversation, but for simplicity I will also address them here.

> Have you tried any other brand of RAM aside from what you have now?
As stated in the first message I had tried two different sets of RAM.
Since that time I have now also tried a third set of RAM.

> Please
> be aware that the LE-1150 is a very entry level processor; it has various
> core differences than the Athlon 3200+ which included memory controller
> implementation and speeds, including latency speeds.
This has also been addressed many times. While true there are
differences between an Athlon 64 3200+ and a Sempron LE-1150, none of
them can account for or give justifiable reason for the outrageous
access latency I am seeing. I have also given an example of where this
same problem has occurred with an Athlon 64 X2, pretty much nullifying
the reasoning that this only happens with budget Semprons.

> The latency you see if
> perfectly normal and can also be credited to RAM, processor and motherboard
> combination.
I'll grant you while it is possible for the RAM and Motherboard to
also play a roll in this, the fact that I have tested with three
motherboards, and three sets of RAM pretty much points to the CPU. If
you are trying to claim that an access latency of 285ns is "perfectly
normal", I will have to say that I have lost faith in AMD and will
never buy another AMD product again. However I know this isn't
"perfectly normal", so I'm not worried about that. After all, I am an
AMD fan, and my first computer I owned was powered by an AMD 8086. So
I've been using AMD products for a long time, and would like to
continue to. I still have that computer, and it still works, and I bet
that even with the 8086 and 384KB it probably has a better access
latency than 285ns (again as with a joke about FPM SIMMs in an earlier
message, I've done no testing to prove this, so just take it as it is,
a joke about how outrageous 285ns is).

> If you use faster RAM than what you currently have, you will
> most definitely see lower (but not by much due to the limitations of the
> processor) latency speeds.
As I stated in another message, I am only running at DDR2-667
5-5-5-15-20-2T to avoid people jumping to the conclusion that this
outrageous latency is because of running too tight timings or running
the RAM at DDR2-800 when the Sempron only officially supports
DDR2-667. I can run the RAM with the Sempron LE-1150 at DDR2-800
4-4-4-12-16-2T, and while I get a lower access latency time (as would
be expected), it's in the 190ns, which is still outrageous.

> If you have any questions, please contact us at 408-749-3060 (US CPU
> Support) or 44-1276-803299 (EU CPU Support).
I would have probably done that by now, but I do so hate talking on
the telephone.


Thanks,
<edited>

I really do still have that first computer with the AMD 8086 and it does still work. It's a Tandy 1000RL. I still have the Keyboard and Mouse (they are PS/2, even though some places say they aren't. I still use the heavy mechanical switch keyboard to this day on modern computers.) , 12" CGA Monitor, and Floppies... somewhere (last I checked many had died from old age anyway). The CPU is usually listed as an Intel, but the one in mine was one of the 8086 made by AMD under license from Intel.
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Enigma Deadsouls
Member Avatar
Cast in the name of God, Ye not guilty.
8: The return of Giuseppe!
AMD
 
Dear <edited>,

thanks for contacting Amd tech support.

"I do agree, the only way I can be 100% sure is to test with one (or
> more, to reduce the theoretical possibility of getting another CPU
> with the same possible fault) SempronLE-1150."

According to your last statement i think that now it's important test another cpu SempronLE-1150 in your system to verifity if your cpu is fault or not.

Let me know.

regards

Giuseppe, AMD ETSC

I noticed something interesting about the timezones the people I have talked to are in. Giuseppe is in "GMTUK" and Gene is in "AFGHAN".
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lubner10
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OFFICIAL SEARCH ENGINE.. & BIOS BADBOY..!
Maybe you should ask Giuseppe to send you a few of those CPUs so you can run his test...... You already spent your cash on boards, CPUs, and ram. :D :P :lol:
Posted Image
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TJSEVEN
Member Avatar
OZ ... The Great and Powerful!!
I still think he should invite you over for pasta....and you can test his cpus in Italy!
THE BLACK PEARL with a new sail!
AMD Athlon 64 X2 4400+ Toledo Core 2MB L2 cache S939
Overclocked to something or other this week!
ASRock 939Dual-SATA2 MOBO
(3 PCI, 1 PCI-E x1, 1 PCI-E x16, 1 AGP, 1 Future CPU Port, 4 DDR DIMM, Audio, LAN)
4 Gig G.SKILL PC3200 DUAL DDR SDRAM
and other Stuff....!
ZOOM>>>ZOOM>>>

I ALWAYS SAY," IF YOU HAVE TO SPEND MONEY TO OVERCLOCK THEN IT ISN'T REALLY AN OVERCLOCK!!"
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Enigma Deadsouls
Member Avatar
Cast in the name of God, Ye not guilty.
lubner10
Mar 14 2008, 03:21 PM
Maybe you should ask Giuseppe to send you a few of those CPUs so you can run his test...... You already spent your cash on boards, CPUs, and ram. :D :P :lol:

I know... I love it. "We don't know whats wrong, why don't you buy another CPU and tell us if that fixes the problem". Sounds like a good business strategy.
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Enigma Deadsouls
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Cast in the name of God, Ye not guilty.
TJSEVEN
Mar 14 2008, 06:37 PM
I still think he should invite you over for pasta....and you can test his cpus in Italy!

You're starting to scare me TJ... it's almost like you're trying to set me up with this guy.
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TJSEVEN
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OZ ... The Great and Powerful!!
Enigma Deadsouls
Mar 14 2008, 07:42 PM
TJSEVEN
Mar 14 2008, 06:37 PM
I still think he should invite you over for pasta....and you can test his cpus in Italy!

You're starting to scare me TJ... it's almost like you're trying to set me up with this guy.

LOL....I hear Italy is a very romantic country! :P
THE BLACK PEARL with a new sail!
AMD Athlon 64 X2 4400+ Toledo Core 2MB L2 cache S939
Overclocked to something or other this week!
ASRock 939Dual-SATA2 MOBO
(3 PCI, 1 PCI-E x1, 1 PCI-E x16, 1 AGP, 1 Future CPU Port, 4 DDR DIMM, Audio, LAN)
4 Gig G.SKILL PC3200 DUAL DDR SDRAM
and other Stuff....!
ZOOM>>>ZOOM>>>

I ALWAYS SAY," IF YOU HAVE TO SPEND MONEY TO OVERCLOCK THEN IT ISN'T REALLY AN OVERCLOCK!!"
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roachrlsjr
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RoachApproach
[ *  *  *  *  * ]
Set you up? Didn't you notice how much Giusepe responds like TJ? hiding Could be they are one in the same? tazhimself NOOOOOOOOOOOOOOOOOO way, d00de!Just maybe its a billgates setup, he's decided that YOU are the masterblaster malicious evil beyond comprehension master of the universe trojin hoarse planter wreaking havoc among the ephemeril esoteric all-knowing literaty of the web, one of alGore's globAl worming minions attempting to inflict irreplaceble damage among the more pedestrian goofydrunk among us. Alas, I confess to giving in to the pressure, Ive decided to vote for rrrrrralpg nadirrrrrrr for precidant... pass out as an opposition vote to Linden LaRouche just in case he happens to garner enough votes to be ushered in as the replacement candidate for the Libertarian Party... highhorsey What a nightmare, I thought I was kissing sHrillary when she morphed into Osama-Obama-Oshiticus-Maximus-I-need-to-hit-the-beam-me-up-Scotty-button otherwise I'll be burnt-toast in the morning. But I dgress, where was I, oh, yes, drowning in Venice, bale faster please, I have a travelog to record... beer
Jan2011 ASUS-M4A785-M*PhenomII x3 715 2800*2x2GbAdataPC2-6400*WD320G7200SATA3*GIGABYTE PCIe16 GV-R567OC 1Gb128BitDDR5*Thermaltake430W*Win7HomePrem64*AcerV223w*eMach15LCD
(Retired) T6520 MS7145*A64-754-3400+2.4GhzNewcastle1600FSB*2x1GbPC3200DDR400*200Gb*DiamondX1650PCIe512mb*AcerWS22LCD*Antec500w*XPHomeMCE/PCLinuxOS2009
(R-I-P) eMon500a
<http://www.nerdtests.com "My computer geek score is greater than 70% of all people in the world! How do you compare?">
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Enigma Deadsouls
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roachrlsjr
Mar 14 2008, 11:08 PM
Set you up? Didn't you notice how much Giusepe responds like TJ? hiding Could be they are one in the same? tazhimself NOOOOOOOOOOOOOOOOOO way, d00de!Just maybe its a billgates setup, he's decided that YOU are the masterblaster malicious evil beyond comprehension master of the universe trojin hoarse planter wreaking havoc among the ephemeril esoteric all-knowing literaty of the web, one of alGore's globAl worming minions attempting to inflict irreplaceble damage among the more pedestrian goofydrunk among us. Alas, I confess to giving in to the pressure, Ive decided to vote for rrrrrralpg nadirrrrrrr for precidant... pass out as an opposition vote to Linden LaRouche just in case he happens to garner enough votes to be ushered in as the replacement candidate for the Libertarian Party... highhorsey What a nightmare, I thought I was kissing sHrillary when she morphed into Osama-Obama-Oshiticus-Maximus-I-need-to-hit-the-beam-me-up-Scotty-button otherwise I'll be burnt-toast in the morning. But I dgress, where was I, oh, yes, drowning in Venice, bale faster please, I have a travelog to record... beer

Just how many illegal substances must I injest before I understand any of that? Hell... how many illegal substances did you injest just to come up with it!?
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roachrlsjr
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[ *  *  *  *  * ]
None, just beer, distilled legally, I hope, it is Miller you know! beer
Jan2011 ASUS-M4A785-M*PhenomII x3 715 2800*2x2GbAdataPC2-6400*WD320G7200SATA3*GIGABYTE PCIe16 GV-R567OC 1Gb128BitDDR5*Thermaltake430W*Win7HomePrem64*AcerV223w*eMach15LCD
(Retired) T6520 MS7145*A64-754-3400+2.4GhzNewcastle1600FSB*2x1GbPC3200DDR400*200Gb*DiamondX1650PCIe512mb*AcerWS22LCD*Antec500w*XPHomeMCE/PCLinuxOS2009
(R-I-P) eMon500a
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roachrlsjr
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[ *  *  *  *  * ]
TJ, you know just kidding about you and Giuseppe! Just letting loose on Friday night and after reading through what enigma has endured it seemed appropriate to heap some more highhorsey on the pile by dragging you in. stooges No offense meant! hiding
Enigma, good luck getting your latency cleared up! specool beer
Jan2011 ASUS-M4A785-M*PhenomII x3 715 2800*2x2GbAdataPC2-6400*WD320G7200SATA3*GIGABYTE PCIe16 GV-R567OC 1Gb128BitDDR5*Thermaltake430W*Win7HomePrem64*AcerV223w*eMach15LCD
(Retired) T6520 MS7145*A64-754-3400+2.4GhzNewcastle1600FSB*2x1GbPC3200DDR400*200Gb*DiamondX1650PCIe512mb*AcerWS22LCD*Antec500w*XPHomeMCE/PCLinuxOS2009
(R-I-P) eMon500a
<http://www.nerdtests.com "My computer geek score is greater than 70% of all people in the world! How do you compare?">
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Enigma Deadsouls
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9: Send me free CPU's please!
Me
 
Dear Giuseppe,

I have been unable to find someone else with a LE-1150 (or other
Sparta core Sempron) to test with. If AMD has could send an
engineering sample LE-1150 to test with that would be great. Otherwise
my options are to buy another CPU that I don't really need, or to
replace the current CPU under warranty.

Thanks,
<edited>
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Jim
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UNSUBSCRIBE ME....!!!
[ *  *  * ]
Just wait till you have an 8080 running 3 MHz. Then you won't worry so much LOL.


Best regards from Rochester, NY
Jim
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Enigma Deadsouls
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10: I told Giuseppe to pull out.
Me
 
I keep trying to register a CPU for RMA but keep getting error "Not
found in AMD database". The CPU is an AMD Sempron LE-1150 PIB bought
from newegg.com 2007-12-29.

Here is the info for RMA.

CPU: AMD Sempron LE-1150
SN: 1825181I70169
OPN: SDH1150IAA3DE / SDH1150DEBOX
Heatsink: AMD heatsink that comes with PIB
Motherboard: ASRock ALiveNF6G-VSTA
BIOS: 2.20
OS: Windows XP SP2
Problem: Faulty memory controler causing horrible access latency. I
have had quite a few back and forth emails with AMD's tech support
(mainly a person by the name of Giuseppe) so far, and have not been
able to get an answer. The only thing that AMD's tech support could
tell me was to test with another LE-1150. I am unable to do that
because I have been unable to find another LE-1150 to test with which
leave me with only the option of buying another CPU I don't need, or
RMA this one. I requested that if AMD could send me an engineering
sample to test with that would be great. I got no reply. I can include
those emails if you would like, or you should be able to find them, I
sent them from the same email address that I sent this email. I would
much rather not do this RMA over the phone, which is why I am sending
this email. I should have been able to do this RMA online, but for
whatever reason, my CPU is "Not found in AMD database". Overall this
has been a very unpleasant experience. First I got canned and
incorrect responses, only to finally be told that they had no idea and
to test another CPU. Then I am unable to process the RMA the way I am
supposed to be able. I have been using AMD products for over 15 years
now with no problems, but this experience as really left a bad taste
in my mouth.
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This is my wife Audrey, she smells a bit but she has a heart of gold!
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