PSA about blankets ... check before you buy!

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PSA about blankets ... check before you buy!
Topic Started: Nov 5 2009, 06:18 PM (132 Views)
Onelanerode	Nov 5 2009, 06:18 PM Post #1
Thomas H. Cruise! Posts: 633 Group: Members Member #130 Joined: January 7, 2007	I got a Rhino Wug Lite on sale a few weeks ago from an online tack shop. I'd shopped with them before and had a very good experience, so I felt good ordering the sheet. My mare has worn it ~5 times, and then this morning I got an e-mail from my BM telling me that the buckle on the rear surcingle has come unstitched. Thinking Miss Mare had perhaps done something stupid, I went this evening to pick it up and see whether it was fixable. Well, turns out it's a manufacturing defect. It's obvious that instead of having 1"+ of nylon webbing sewn under to form the loop that holds the female end of the surcingle buckle, the rear surcingle buckle was held on by perhaps a quarter-inch of nylon and one line of stitching. I never would have thought to check that out before using it. Here are the pictures: http://bit.ly/1XRzsX I've contacted the shop I bought it from and am hoping they will be able/willing to contact Horseware for me and get this fixed. I don't need or want a new turnout; I just need them to remove the defective strap and put a new one on that's the right length and stitched properly. So ... check how those surcingles and accompanying hardware are stitched on before you go home with that new binkie.



tarragon	Nov 6 2009, 03:22 PM Post #2
Is the meadow on fire? Posts: 1,532 Group: Members Member #1,122 Joined: June 9, 2007	Thanks for the heads up! My tack store just called to say the Rhino Wug I ordered for Liv was in. I'll make sure I check it over before I take it home.



Kikki	Nov 6 2009, 08:39 PM Post #3
Off visiting Candy Cave, be right back. Posts: 1,081 Group: Members Member #403 Joined: January 17, 2007	YIKES! Glad it was caught before there was an issue - Good catch on the barn staff's part. Hope you get it remedied quickly!



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